Store Officer – Customer Services – Karachi

Full Time
  • Full Time
  • Karachi

Website Dawlance

Since 1980, Dawlance has been turning houses into homes with thoughtfully innovative household appliances. The legacy of Dawlance – that now stretches over more than 3 decades

Arçelik Dawlance, a pioneer in the home appliances industry, is on the lookout for enthusiastic individuals to join our dynamic team. We are currently hiring for the position of Store Officer – Customer Services. If you are passionate about delivering exceptional customer experiences and thrive in a fast-paced environment, this is an excellent opportunity to contribute to our commitment to excellence. Read on to discover the details of the role and how you can become an integral part of Arçelik Dawlance.

Position Overview:

  • Job Title: Store Officer – Customer Services
  • Location: [Specify Location]
  • Eligibility Criteria: [Specify Qualifications and Experience]

Key Responsibilities: As a Store Officer in Customer Services at Arçelik Dawlance, your role will involve:

  1. Customer Interaction: Provide excellent customer service by addressing inquiries, resolving issues, and ensuring overall customer satisfaction.
  2. Store Operations: Oversee day-to-day store operations, including inventory management, order fulfillment, and maintaining a neat and organized store environment.
  3. Product Knowledge: Stay updated on product knowledge to assist customers effectively and provide accurate information.
  4. Order Processing: Efficiently process customer orders, ensuring accuracy and timely delivery.
  5. Complaint Handling: Handle customer complaints with professionalism and work towards swift resolutions.
  6. Collaboration: Work collaboratively with other departments to streamline processes and enhance customer service delivery.
  7. Adherence to Policies: Ensure compliance with company policies and procedures to maintain high standards of service.

Qualifications and Skills: To excel in this role, candidates should possess:

  • [Specify Educational Qualifications]
  • [Specify Relevant Experience]
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities.
  • Customer-focused mindset.
  • Attention to detail and accuracy.
  • Ability to work in a team and collaborate effectively.

How to Apply: If you are ready to take on the challenge and contribute to the success of Arçelik Dawlance, submit your application by [Specify Deadline] to [Specify Application Process]. Be sure to mention the position title, “Store Officer – Customer Services,” in the subject line.

Arçelik Dawlance is an equal opportunity employer, committed to creating a diverse and inclusive workplace. We welcome individuals who are ready to make a positive impact on our team and contribute to our legacy of excellence in the home appliances industry. Apply now and be a part of our journey in providing top-notch customer services!

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