Customer Relationship Officer

Full Time

Meezan Bank

Meezan Bank, Pakistan's first and largest Islamic bank, is one of the fastest growing financial institutions in the banking sector of the country. With its Vision of establishing ‘Islamic banking as banking of first choice’ – the Bank commenced operations in 2002, after being issued the first-ever Islamic commercial banking license by the State Bank of Pakistan. Meezan Bank has an impressive growth rate, excellent credit rating and a strong Shariah Advisory board including reputed scholars from around the world.

Job Title: Customer Relationship Officer

Company: Meezan Bank – The Premier Islamic Bank

Department: Premium Banking Department (Retail Banking Group)

Locations: Karachi, Lahore, Islamabad, Rawalpindi, Sialkot

Eligibility:

Experience:

  • 2 years of experience in a Customer Relationship role.
  • Fresh graduates from a reputable university with high academic records can also apply.

Qualification:

  • Minimum Bachelor’s degree (Master’s preferred) from a reputable university.
  • Qualification in Islamic Finance will be preferred.

Skills:

  • Strong empathy and active listening skills.
  • Basic interpersonal and marketing skills.

About Meezan Bank: Meezan Bank, known as The Premier Islamic Bank, is a leading financial institution dedicated to providing Shariah-compliant banking solutions to its customers. We are committed to serving our customers with excellence while adhering to the principles of Islamic finance.

Job Description: As a Customer Relationship Officer in our Premium Banking Department, you will be responsible for building and maintaining strong relationships with our valued customers. Your role will involve providing top-notch customer service while adhering to Islamic banking principles.

Responsibilities:

  • Establish and maintain strong relationships with customers, addressing their banking needs and inquiries.
  • Educate customers on Islamic banking products and services, ensuring they are well-informed.
  • Assist customers in opening accounts and provide guidance on account management.
  • Act as a point of contact for customer complaints and concerns, striving to resolve issues efficiently.
  • Collaborate with the Premium Banking team to achieve branch sales targets.
  • Keep up-to-date with Islamic finance principles and Meezan Bank’s product offerings.
  • Assist in marketing and promotional activities to attract new customers.
  • Maintain accurate customer records and documentation.

How to Apply: If you meet the eligibility criteria and are enthusiastic about joining our team, please apply by sending your resume to . Kindly specify the position of “Customer Relationship Officer” and your preferred location in the subject line.

At Meezan Bank, we value diversity and strive to provide equal employment opportunities to all qualified individuals. Join us in contributing to the growth of Islamic banking and building strong relationships with our customers.

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