Surveillance Officer Packages Mall Lahore. Are you someone who excels in vigilance, attention to detail, and real-time monitoring? Do you want to work in a security-critical environment where every second counts? If yes, then the position of Surveillance Officer at Packages Mall, part of the prestigious Packages Group, offers a valuable and career-enhancing opportunity.

This article is designed to give you a complete, in-depth understanding of the job, what the employer expects, the required skills, workplace details, and how you can apply successfully before the deadline. Content AI techniques are used to help the job post rank better while still being informative and easy to read.

🏢 About Packages Group & Packages Mall

Packages Group is one of Pakistan’s most respected and diversified business groups. With operations across packaging, retail, manufacturing, real estate, and consumer products, it houses well-known subsidiaries such as:

• Packages Limited

• IGI

• Tri-Pack Films

• Packages Estate

• Chantler Packages

• Starch Pack

• Packages Lanka (Pvt) Ltd.

• PREPL

Packages Mall, one of Pakistan’s largest and most modern shopping malls, attracts millions of visitors each year. Ensuring their safety through round-the-clock surveillance is critical—and that’s where the Surveillance Officer plays a vital role.

📌 Position Summary

• Job Title: Surveillance Officer

• Department: Security / Surveillance

• Reporting To: Head of Security

• Company: PREPL – Packages Group

• Location: Lahore (Packages Mall)

• Contract Type: Permanent

• Duty Nature: 24/7 shift-based CCTV control room operations

• Application Deadline: 5th December 2025

This job is ideal for individuals who are alert, technically skilled, and capable of ensuring compliance with standard operating procedures in real time.

🎯 Core Purpose of the Role

The Surveillance Officer ensures that CCTV operations in the control room run smoothly across all shifts, equipment stays fully functional, and issues are resolved quickly. This position plays a direct role in the safety, operational stability, and overall security environment of Packages Mall.

🔍 Key Accountabilities (Detailed)

Below is a clear, expanded breakdown of the responsibilities you will handle. These details help candidates fully understand the nature of the work:

1. Oversee Smooth CCTV Control Room Operations

• Monitor all live CCTV feeds from mall premises.

• Ensure uninterrupted surveillance during operational hours and overnight shifts.

• Verify that SOPs for security and monitoring are followed strictly.

2. Supervise Shift In-Charges and CCTV Operators

• Guide surveillance staff on shift duties, protocols, and reporting processes.

• Assist in preparing shift rosters for 24/7 coverage.

• Evaluate team performance and ensure consistent vigilance throughout all shifts.

3. Ensure Full Functionality of CCTV & Surveillance Equipment

This includes:

• CCTV cameras

• EVS systems

• CMG Server

• Recording systems

• Backup storage devices

You will ensure that all systems are operating effectively with no blind spots or downtime.

4. Coordinate with IT & Electrical Teams

• Report any technical issues immediately.

• Work with IT and electrical teams for repairs, configuration, or adjustments.

• Ensure timely rectification of system faults to avoid surveillance gaps.

🔧 Preferred Knowledge, Skills & Behaviors

To qualify for the role, candidates must bring both technical ability and quick decision-making skills.

1. Educational Requirements

• Bachelor’s degree (preferred in Computer Science, Engineering, Safety, or related fields)

• OR DAE (Electrical / Computer / IT)

• Plus CCTV Course / Surveillance System Certification is highly preferred.

2. Technical Skills

• Basic troubleshooting of cameras and recording systems

• Understanding of IP networks, including:

  • Network cabling

  • Connectivity for CCTV systems

  • NVR/DVR systems

  • Video recording optimization

• Ability to diagnose faults quickly

• Knowledge of configuring and maintaining CCTV hardware and software

3. Behavioral Skills

• Strong observational skills

• Quick response instincts during incidents

• Ability to stay calm and make logical decisions

• Following SOPs strictly

• Clear verbal communication for reporting issues

• Team-oriented and responsible behavior

🕵️ Why This Job Is Important

The Surveillance Officer plays a key role in:

• Preventing theft

• Identifying suspicious activity

• Supporting mall emergency procedures

• Ensuring customer, staff, and property safety

• Maintaining high operational standards in Pakistan’s top shopping destination

Your work directly contributes to a safer environment for thousands of daily visitors.

🧠 Ideal Candidate Profile

The best fit for this role is someone who:

• Has experience in surveillance or security control room work

• Understands CCTV systems deeply

• Can work in shifts without compromising performance

• Pays close attention to small details

• Can coordinate with various departments (IT, Electrical, Security)

• Is reliable, responsible, and committed to integrity

• Has a proactive safety-first mindset

📝 How to Apply

Interested candidates can apply using the link provided in the job caption or use the mall’s official recruitment system.

Before applying:

✔ Prepare an updated CV that includes:

• Education

• Technical certifications

• Experience in surveillance

• Knowledge of camera systems

• IT/networking skills

• Any previous mall, security, or monitoring experience

✔ Highlight the following on your resume:

• CCTV troubleshooting

• IP network understanding

• Experience supervising shifts

• Emergency response handling

• Familiarity with surveillance SOPs

✔ Submit your application before:

🗓 Deadline: 5th December 2025

📍 Job Overview Table

🗣 Urdu Section – آسان الفاظ میں تفصیل

پیکیجز مال لاہور میں سرویلنس آفیسر کی آسامی خالی ہے۔
یہ نوکری اُن افراد کے لیے بہترین ہے جو سی سی ٹی وی مانیٹرنگ، سیکیورٹی سسٹمز اور ٹیکنیکل ٹربل شوٹنگ میں مہارت رکھتے ہیں۔

اہم ذمہ داریاں

• سی سی ٹی وی کنٹرول روم کی نگرانی

• شفٹ انچارجز اور آپریٹرز کی دیکھ بھال

• کیمروں، سرور اور ریکارڈنگ سسٹم کی مکمل فنکشنل حالت برقرار رکھنا

• آئی ٹی اور الیکٹریکل ٹیم سے تکنیکی خرابیوں کے حل کے لیے رابطہ

ضروری قابلیت

• بیچلرز ڈگری یا ڈی اے ای (الیکٹرکل/کمپیوٹر/آئی ٹی)

• سی سی ٹی وی یا survellance سسٹم کورس

• کیمروں کی ٹربل شوٹنگ اور آئی پی نیٹ ورکنگ کا علم

آخری تاریخ

5 دسمبر 2025

دلچسپی رکھنے والے امیدوار کیپشن میں دیے گئے لنک کے ذریعے اپلائی کریں۔