Website Sapphire Fibres
Are you an experienced Textile Merchandising professional looking to grow your career with one of Pakistan’s leading textile manufacturers? Sapphire Fibres Limited is hiring a Senior Officer Merchandising for its facility on Raiwind Road, Lahore. This opportunity is ideal for candidates with experience in fabric merchandising, export order execution, production coordination, ERP systems, and customer communication.
As a Senior Officer Merchandising, you will play a vital role in managing export orders from confirmation to shipment while coordinating with multiple departments to ensure timely delivery and customer satisfaction. If you have a passion for textile exports, strong organizational skills, and the ability to work in a fast-paced manufacturing environment, this could be your next career milestone.
Job Overview
| Job Title | Senior Officer Merchandising |
|---|---|
| Company | Sapphire Fibres Limited |
| Industry | Textile Manufacturing & Fabric Exports |
| Department | Merchandising |
| Location | Raiwind Road, Lahore, Pakistan |
| Qualification | BS in Textile, Garments, or Merchandising |
| Experience | 3–4 Years |
| Employment Type | Full-Time |
| Application Deadline | 10 August, 2026 |
| Application Method | Apply through the QR Code provided in the official advertisement |
About Sapphire Fibres
Sapphire Fibres Limited is one of Pakistan’s leading textile manufacturers and exporters, recognized for producing premium-quality textile products for domestic and international markets. As part of the renowned Sapphire Group, the company is committed to innovation, quality, operational excellence, and sustainable manufacturing practices.
The organization serves global customers by delivering high-quality fabrics while maintaining strict quality standards, efficient production processes, and timely shipments. Employees at Sapphire Fibres gain valuable exposure to international textile markets, advanced manufacturing systems, and modern merchandising practices.
Some of the advantages of working at Sapphire Fibres include:
- Professional and collaborative work environment
- Exposure to export-oriented textile operations
- Opportunities to work with international buyers
- Career growth and learning opportunities
- Commitment to equal employment opportunities
- Modern ERP and production management systems
About the Position
The Senior Officer Merchandising is responsible for managing the complete lifecycle of fabric export orders. From the moment an order is confirmed until it is successfully shipped, the selected candidate will ensure smooth coordination among production, planning, quality assurance, logistics, commercial, and customer service teams.
This role requires excellent planning abilities, attention to detail, and strong communication skills. The candidate will monitor order progress, maintain documentation, ensure ERP accuracy, resolve operational challenges, and help achieve high levels of On-Time Performance (OTP).
Professionals with experience in textile exports and merchandising will find this role both challenging and rewarding.
Key Responsibilities
The successful candidate will manage multiple responsibilities throughout the export order execution process.
1. End-to-End Export Order Management
Take ownership of fabric export orders from confirmation through final shipment.
Responsibilities include:
- Reviewing customer purchase orders
- Confirming production schedules
- Monitoring order milestones
- Coordinating shipment readiness
- Ensuring timely order completion
- Maintaining customer satisfaction
The primary objective is to ensure every order is delivered according to customer expectations.
2. Cross-Functional Coordination
Work closely with various departments, including:
- Production Planning & Control (PPC)
- Production
- Quality Assurance (QA)
- Logistics
- Commercial
- Warehouse
- Customer Service
Effective coordination minimizes delays and improves operational efficiency.
3. Production Planning Support
Collaborate with the Production Planning & Control team by:
- Monitoring production schedules
- Tracking manufacturing progress
- Identifying bottlenecks
- Supporting production planning
- Ensuring capacity utilization
- Meeting shipment deadlines
Strong planning helps maintain smooth workflow and on-time deliveries.
4. ERP System Management
Maintain accurate information within the company’s ERP system.
Responsibilities include:
- Updating order status
- Recording customer information
- Maintaining shipment records
- Tracking production progress
- Monitoring inventory availability
- Generating reports
Accurate ERP data enables better decision-making across departments.
5. Documentation & Export Compliance
Prepare and maintain documentation required for export operations.
This includes:
- Export documentation
- Order files
- Commercial documents
- Shipping records
- Customer correspondence
- Compliance documentation
Proper documentation ensures smooth export operations and regulatory compliance.
6. Monitor Order Progress
Track orders throughout every production stage by:
- Reviewing daily progress
- Monitoring production timelines
- Following shipment schedules
- Coordinating with relevant departments
- Updating customers regularly
Early identification of delays allows corrective actions before shipment deadlines are affected.
7. Resolve Operational Issues
Identify and resolve issues related to:
- Production delays
- Material shortages
- Quality concerns
- Shipment scheduling
- Documentation errors
- Customer requests
Problem-solving skills are essential to maintaining high operational performance.
8. Achieve On-Time Performance (OTP)
Ensure customer orders are delivered according to agreed timelines by:
- Monitoring critical milestones
- Coordinating production priorities
- Managing internal communication
- Following delivery schedules
- Escalating delays when necessary
Maintaining excellent OTP strengthens customer trust and business relationships.
9. Customer Communication
Maintain regular communication with customers regarding:
- Order status
- Production updates
- Shipment schedules
- Documentation
- Delivery timelines
- Special customer requirements
Professional communication improves customer satisfaction and long-term partnerships.
10. Reporting & Operational Support
Prepare reports for management covering:
- Order execution status
- Production performance
- Delivery performance
- Customer updates
- Shipment tracking
- Operational KPIs
These reports help management evaluate business performance and improve decision-making.
Required Qualifications
Applicants should possess:
- Bachelor of Science (BS) in:
- Textile Engineering
- Garments
- Merchandising
- Related Textile Discipline
A strong academic background in textile manufacturing or apparel merchandising will be an advantage.
Required Experience
Candidates should have:
- 3–4 years of relevant experience
- Experience in textile merchandising
- Knowledge of export order management
- Exposure to fabric manufacturing
- Experience in export-oriented textile organizations
Candidates with experience managing international customer accounts will have an added advantage.
Required Skills
The ideal candidate should possess both technical expertise and strong interpersonal abilities.
Technical Skills
- Textile Merchandising
- Fabric Export Management
- Order Execution
- Production Planning
- ERP Systems
- Export Documentation
- Logistics Coordination
- Shipment Planning
- Production Monitoring
- Quality Coordination
- Microsoft Excel
- Reporting & Documentation
- Inventory Coordination
- Commercial Process Understanding
Knowledge of textile ERP systems and export compliance procedures will be considered an additional benefit.
Soft Skills
Successful candidates should demonstrate:
- Excellent communication skills
- Customer relationship management
- Problem-solving ability
- Analytical thinking
- Organizational skills
- Attention to detail
- Time management
- Team collaboration
- Decision-making
- Ability to work under pressure
Why Join Sapphire Fibres?
Working at Sapphire Fibres offers several professional benefits, including:
- Opportunity to work with one of Pakistan’s leading textile exporters
- Exposure to international textile markets
- Experience with export-oriented merchandising
- Professional learning and career development
- Collaborative and supportive work environment
- Hands-on experience with ERP systems
- Opportunities to work with global customers
- Stable employment in a well-established organization
- Equal opportunity workplace
- Long-term career growth potential
Who Should Apply?
This role is suitable for professionals currently working as:
- Merchandising Officer
- Senior Merchandising Officer
- Textile Merchandiser
- Fabric Merchandiser
- Export Merchandiser
- Production Coordinator
- Customer Service Executive (Textile)
- Textile Planning Officer
- Garment Merchandiser
- Order Management Executive
Candidates from textile manufacturing, garment exports, fabric processing, and apparel merchandising backgrounds are highly encouraged to apply.
Career Growth Opportunities
Joining Sapphire Fibres can open pathways to leadership positions such as:
- Assistant Manager Merchandising
- Merchandising Manager
- Senior Merchandising Manager
- Export Manager
- Customer Services Manager
- Commercial Manager
- Supply Chain Manager
- Business Development Manager
- Head of Merchandising
The experience gained in export merchandising, customer coordination, and production management provides an excellent foundation for long-term career advancement in Pakistan’s textile industry.
Tips to Improve Your Chances of Selection
Before applying, ensure your resume highlights:
- Experience in managing export fabric orders
- Textile merchandising expertise
- ERP system proficiency
- Production planning and coordination
- Export documentation experience
- Customer communication and account management
- Knowledge of logistics and shipment coordination
- Achievements related to on-time delivery performance
- Strong Microsoft Excel skills
- Measurable accomplishments such as improving OTP, reducing delays, or enhancing customer satisfaction
A well-structured, achievement-focused resume will improve your chances of being shortlisted.
How to Apply
Interested candidates should submit their application before the closing date.
Application Process
- Update your resume with your latest qualifications, skills, and work experience.
- Highlight your achievements in merchandising, export operations, ERP systems, and customer coordination.
- Scan the QR code provided in the official job advertisement.
- Complete and submit your application before 10 August, 2026.
- Keep your phone number and email address active, as shortlisted candidates will be contacted for interviews and further assessments.
Why This Opportunity Stands Out
The Senior Officer Merchandising role at Sapphire Fibres is an excellent opportunity for professionals who want to build a successful career in Pakistan’s textile export industry. The position offers hands-on experience in export order management, ERP systems, customer coordination, production planning, quality assurance, and logistics, making it a well-rounded role for career advancement.
Professionals who are proactive, detail-oriented, and committed to delivering exceptional customer service will have the opportunity to contribute directly to the success of international textile operations.
Final Thoughts
The Senior Officer Merchandising position at Sapphire Fibres is an outstanding career opportunity for experienced textile professionals who enjoy managing export operations and working in a dynamic manufacturing environment. With responsibilities covering end-to-end order execution, production coordination, ERP management, export documentation, customer communication, and on-time delivery performance, this role provides valuable exposure to international textile business practices.
If you have a BS in Textile, Garments, or Merchandising, 3–4 years of relevant experience, and the ability to manage multiple priorities while maintaining high-quality standards, this opportunity could be your ideal next career move. Apply before 10 August, 2026, and take the next step toward a rewarding future with Sapphire Fibres.
To apply for this job please visit lnkd.in.