Senior Executive – Quality Assurance

Full Time
  • Full Time
  • Lahore

Website McDonald's Pakistan

McDonald's launched its first restaurant in Lahore, Pakistan in September 1998, kicking off excitement and zeal throughout the city. We take pride in the trust that millions of Pakistanis have in us. We are committed to providing our customers with the same unparalleled taste, exceptional value, and superior service that is synonymous with the Golden Arches worldwide. Providing safe & high-quality food to our valued guests is at the core of our business. We work in close partnership with our suppliers ensuring that all the ingredients conform to international standards of Safety, Quality, and Sustainability. As a responsible corporate entity, we firmly believe in giving back to the communities we operate in. McDonald’s collaborates with other organizations and supports Education, Sports, Arts & crafts, and various community projects. We maintain long-lasting relationships with our partners and lead from the front on multiple Corporate Social Responsibility (CSR) initiatives to serve our community. Sustainability is also a top priority for us. As a citizen of the world, we are well aware of the environmental challenges and committed to playing our part in the Race to Net-Zero. In alignment with the United Nation’s Sustainable Development Goals, we have a comprehensive ESG policy framework for the Conservation of Natural Resources, Human Rights, Animal Health & Welfare, and Corporate Governance. As one of the leading companies in the world, we realize our responsibility and the opportunity to be more impactful by going above the direct reach of our company to influence action both within our business network and beyond. As the world moves digitally, McDonald's has embraced technology to improve and evolve its customer experience. Download our App to enjoy the ultimate McDonald’s experience and earn reward points on every order. Keep a tab on our social media & LinkedIn communication to learn more.

Company: McDonald’s Pakistan

Location: Lahore, Pakistan

Type: Full Time/Permanent

Shift: First Shift (Day)

Career Level: Entry Level

Gender: No Preference

Degree: Bachelor’s

As a Senior Executive – Quality Assurance at McDonald’s Pakistan, you will be responsible for ensuring high-quality standards in food safety, cleanliness, and operational processes within the organization. This entry-level position requires a Bachelor’s degree.


  1. Implement and maintain quality assurance programs and processes in compliance with McDonald’s global standards and local regulations.
  2. Conduct regular audits and inspections of restaurant facilities to assess compliance with food safety and cleanliness standards.
  3. Train and educate restaurant staff on food safety practices, hygiene standards, and quality control procedures.
  4. Monitor and analyze food handling and preparation processes to identify potential risks and areas for improvement.
  5. Collaborate with cross-functional teams, including operations, training, and supply chain, to address quality-related issues and implement corrective actions.
  6. Manage and investigate customer complaints related to food quality, service, or cleanliness, ensuring timely resolution and customer satisfaction.
  7. Conduct supplier audits and inspections to ensure the quality and safety of ingredients and materials used in the restaurants.
  8. Monitor and analyze quality performance metrics, prepare reports, and provide recommendations for continuous improvement.
  9. Stay updated with industry trends, regulatory changes, and best practices in food safety and quality assurance.
  10. Assist in developing and updating standard operating procedures and training materials.


  1. Bachelor’s degree in a relevant field, such as Food Science, Hospitality, or Quality Assurance.
  2. Knowledge of food safety regulations, hygiene practices, and quality control principles.
  3. Strong attention to detail and a meticulous approach to work.
  4. Excellent communication and interpersonal skills.
  5. Ability to train and educate staff on quality assurance practices.
  6. Analytical mindset with problem-solving abilities.
  7. Familiarity with auditing processes and quality management systems.
  8. Proficiency in using Microsoft Office applications.
  9. Ability to work effectively in a team and independently.
  10. Prior experience in the food industry or quality assurance is preferred but not mandatory for entry-level positions.

To apply for the position of Senior Executive – Quality Assurance at McDonald’s Pakistan, please follow the company’s designated application process.

To apply for this job please visit

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