Unit Head – Branchless Banking

Full Time
  • Full Time
  • Lahore

Website MCB Bank Limited

Welcome to the Official LinkedIn page of MCB Bank Limited. Established in 1947, MCB Bank Limited is one of the largest Banks in Pakistan with a total customer base exceeding 7 million. We have products and services to suit the every need of customers. To learn more about MCB Bank, please visit our website www.mcb.com.pk or call the MCB Contact Center 111-000-622. Disclaimer: MCB Bank will never ask for our customer’s personal data on any public platform. Please avoid sharing any such data via social media.

Company: MCB Bank Limited

Location: Lahore, Pakistan

Type: Full Time/Permanent

Shift: First Shift (Day)

Career Level: Entry Level

Gender: No Preference

Degree: Bachelor’s

As a Unit Head – Branchless Banking at MCB Bank Limited, you will be responsible for managing and overseeing the operations of the branchless banking unit. This is an entry-level position that requires a Bachelor’s degree.


  1. Manage and supervise the day-to-day operations of the branchless banking unit.
  2. Develop and implement strategies to achieve business targets and expand the branchless banking customer base.
  3. Ensure compliance with regulatory guidelines and policies governing branchless banking operations.
  4. Monitor and analyze market trends, customer needs, and competitor activities to identify growth opportunities and improve service offerings.
  5. Build and maintain strong relationships with business partners, agents, and other stakeholders.
  6. Oversee the recruitment, training, and performance management of branchless banking staff.
  7. Conduct regular performance evaluations and provide feedback to the team members.
  8. Implement effective risk management practices and controls to mitigate potential fraud and operational risks.
  9. Collaborate with cross-functional teams, including IT, compliance, and customer support, to ensure smooth operations and customer satisfaction.
  10. Stay updated with industry trends, emerging technologies, and regulatory changes in the branchless banking sector.


  1. Bachelor’s degree in a relevant field, such as Business Administration or Banking.
  2. Knowledge of branchless banking regulations, operations, and industry best practices.
  3. Strong leadership and managerial skills.
  4. Excellent communication and interpersonal abilities.
  5. Analytical mindset with problem-solving skills.
  6. Ability to work in a fast-paced environment and manage multiple priorities.
  7. Familiarity with digital banking technologies and mobile financial services.
  8. Proficiency in using MS Office applications.
  9. Strong ethical standards and attention to detail.
  10. Prior experience in branchless banking, banking operations, or a related field is preferred but not mandatory for entry-level positions.

To apply for the position of Unit Head – Branchless Banking at MCB Bank Limited, please follow the company’s designated application process.


To apply for this job please visit lnkd.in.

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