Are you an IT infrastructure professional with experience in network systems, communication towers, and technical maintenance? Innovative Biscuits is currently hiring an IT Tower Maintenance Officer for its Head Office in Lahore. This is an exciting opportunity for candidates who want to build a rewarding career in IT infrastructure while working for one of Pakistan’s growing manufacturing organizations.

The company is looking for a skilled individual who can maintain communication tower infrastructure, troubleshoot network-related issues, ensure system availability, and support uninterrupted business operations. If you have 2–5 years of experience in IT infrastructure and enjoy working with networking equipment, wireless technologies, and technical maintenance, this could be the ideal opportunity for you.

Job Overview

About Innovative Biscuits

Innovative Biscuits is a rapidly growing company in Pakistan’s food manufacturing sector, known for producing quality bakery and biscuit products for consumers across the country. The organization focuses on innovation, operational excellence, modern technology, and continuous improvement to support its expanding business operations.

Technology plays an increasingly important role in manufacturing, logistics, communication, and business continuity. As a result, the company is investing in reliable IT infrastructure and skilled professionals who can ensure uninterrupted communication and network performance across its operations.

Working with Innovative Biscuits provides employees with opportunities to gain experience in enterprise IT infrastructure, collaborate with technical experts, and contribute to a technology-driven work environment.

Position Overview

The IT Tower Maintenance Officer is responsible for installing, monitoring, maintaining, and troubleshooting communication towers, IT infrastructure, wireless systems, and associated networking equipment. The successful candidate will ensure maximum system uptime through preventive and corrective maintenance while complying with safety standards and company policies.

This role combines technical expertise, field maintenance, network troubleshooting, and vendor coordination, making it ideal for professionals who enjoy hands-on work with IT infrastructure and communication systems.

Educational Requirements

Applicants should possess:

• Bachelor’s Degree in Information Technology (IT)
• Bachelor’s Degree in Computer Science
• Or another closely related discipline from a recognized university

Candidates with additional certifications in networking, wireless technologies, or IT infrastructure will have an added advantage.

Examples include:

• CCNA (Cisco Certified Network Associate)
• CompTIA Network+
• MTCNA (MikroTik Certified Network Associate)
• HCIA (Huawei Certified ICT Associate)
• ITIL Foundation
• Fiber Optic Networking Certifications

While these certifications are not mandatory, they can strengthen your application.

Experience Required

To qualify for this position, candidates should have:

• 2–5 years of relevant experience in IT Infrastructure
• Practical knowledge of communication tower maintenance
• Experience with networking equipment
• Hands-on troubleshooting skills
• Understanding of wireless communication systems
• Knowledge of preventive and corrective maintenance procedures

Candidates with experience in manufacturing, telecom, ISP, enterprise IT, or industrial networking environments are encouraged to apply.

Key Responsibilities

The IT Tower Maintenance Officer will play an essential role in maintaining reliable communication systems and supporting uninterrupted business operations.

1. Install IT Tower Infrastructure

The selected candidate will be responsible for installing and configuring communication infrastructure.

Responsibilities include:

• Installing communication towers
• Setting up IT tower equipment
• Installing networking hardware
• Configuring wireless devices
• Testing communication systems
• Verifying operational readiness

Proper installation ensures reliable communication and long-term infrastructure stability.

2. Inspect and Maintain Communication Towers

Routine inspections help identify issues before they become major operational problems.

Responsibilities include:

• Conducting scheduled inspections
• Monitoring equipment performance
• Checking structural integrity
• Inspecting tower-mounted devices
• Verifying cable connections
• Recording maintenance activities

Preventive maintenance minimizes downtime and improves equipment reliability.

3. Perform Preventive & Corrective Maintenance

The role requires regular maintenance of IT infrastructure.

Key duties include:

• Preventive maintenance scheduling
• Corrective maintenance activities
• Equipment servicing
• Component replacement
• Performance testing
• Maintenance documentation

These activities help maximize system availability and extend equipment life.

4. Troubleshoot Technical Issues

The successful candidate will identify and resolve technical problems affecting network performance.

This includes troubleshooting:

• Network equipment
• Wireless communication devices
• Routers
• Switches
• Communication links
• Power systems
• Connectivity issues
• Hardware failures

Quick problem resolution ensures uninterrupted communication across business operations.

5. Monitor Power Systems

Reliable power is essential for communication infrastructure.

Responsibilities include:

• Monitoring power supply systems
• Inspecting backup power equipment
• Ensuring uninterrupted electrical availability
• Supporting UPS systems
• Coordinating equipment repairs when required

Stable power systems reduce communication failures and downtime.

6. Ensure Safety Compliance

Safety is a critical aspect of infrastructure maintenance.

The IT Tower Maintenance Officer will:

• Follow workplace safety procedures
• Use proper protective equipment
• Comply with company policies
• Observe tower climbing safety standards (where applicable)
• Maintain safe work practices
• Report potential hazards

Maintaining a safe working environment protects both employees and company assets.

7. Coordinate with Internal Teams

The selected candidate will work closely with different departments, including:

• IT Department
• Network Administrators
• Operations Teams
• Facilities Management
• Security Teams
• Technical Support Staff

Strong coordination ensures smooth implementation of infrastructure projects.

8. Work with Vendors

Vendor coordination is another important responsibility.

The officer will:

• Coordinate equipment installations
• Monitor vendor performance
• Schedule maintenance visits
• Verify service quality
• Support procurement activities
• Ensure timely issue resolution

Effective vendor management contributes to efficient infrastructure maintenance.

9. Support Business Continuity

The primary objective of the role is ensuring uninterrupted business operations.

The IT Tower Maintenance Officer contributes by:

• Maintaining reliable communication systems
• Minimizing downtime
• Improving network stability
• Supporting disaster recovery planning
• Responding quickly to technical failures

Reliable IT infrastructure directly supports business productivity and operational efficiency.

Required Skills

The ideal candidate should possess the following competencies.

Technical Skills

• IT Infrastructure Management
• Communication Tower Maintenance
• Network Administration
• Wireless Networking
• Router Configuration
• Switch Management
• Structured Cabling
• Hardware Troubleshooting
• Power System Monitoring
• Preventive Maintenance

Networking Knowledge

Applicants should understand:

• LAN/WAN Technologies
• TCP/IP Networking
• Wireless Communication
• Network Devices
• Internet Connectivity
• Fiber Optic Communication
• Network Monitoring Tools

Problem-Solving Skills

Successful candidates should demonstrate:

• Root Cause Analysis
• Fault Diagnosis
• Technical Troubleshooting
• Equipment Testing
• Incident Resolution
• Critical Thinking

These abilities help maintain reliable IT services and minimize operational disruptions.

Communication Skills

The role requires:

• Clear technical communication
• Vendor coordination
• Team collaboration
• Documentation skills
• Professional reporting

Strong communication ensures effective coordination across technical and business teams.

Work Environment Skills

The ideal candidate should be comfortable working in:

• Fast-paced operational environments
• Field maintenance assignments
• Technical support activities
• Equipment installation projects
• Emergency maintenance situations

Adaptability and a proactive mindset are valuable qualities for success.

Why You Should Apply

Joining Innovative Biscuits offers several professional advantages:

• Work with a growing and technology-focused organization
• Gain hands-on experience in enterprise IT infrastructure
• Develop expertise in communication systems and networking
• Build technical troubleshooting skills
• Work alongside experienced IT professionals
• Contribute to business continuity and operational excellence
• Access career growth opportunities
• Enhance your professional profile in infrastructure management
• Work in a collaborative and supportive environment
• Strengthen your knowledge of industrial IT systems

Who Should Apply?

This position is suitable for professionals currently working as:

• IT Infrastructure Officer
• Network Support Engineer
• IT Support Engineer
• Field Support Engineer
• Network Technician
• Communication Systems Technician
• IT Operations Officer
• Infrastructure Engineer
• Technical Support Officer
• Wireless Network Engineer

Candidates with experience in manufacturing, telecom, ISPs, enterprise networking, or industrial IT environments are encouraged to apply.

Preferred Additional Knowledge

Although not specifically mentioned in the advertisement, familiarity with the following areas can strengthen your application:

• Cisco Networking Equipment
• MikroTik Routers
• Huawei Networking Solutions
• Fiber Optic Installation
• Structured Cabling Systems
• CCTV Infrastructure
• UPS and Power Backup Systems
• Network Monitoring Software
• Windows Server Administration
• Linux Basics
• Cybersecurity Fundamentals

These additional skills demonstrate a well-rounded understanding of modern IT infrastructure.

Work Location

The selected candidate will be based at:

Head Office – Lahore

Candidates should be willing to perform office-based and field-related infrastructure maintenance duties as required.

How to Apply

Interested candidates should prepare the following documents:

• Updated Resume/CV
• Educational Certificates
• Experience Letters
• Professional Certifications (if applicable)
• CNIC Copy

Send your application to:

[email protected]

When emailing your application, use a professional subject line such as:

Application for IT Tower Maintenance Officer

Ensure your CV highlights:

• IT infrastructure experience
• Communication tower maintenance
• Networking expertise
• Preventive and corrective maintenance projects
• Vendor coordination experience
• Technical troubleshooting achievements
• Measurable accomplishments, such as reducing downtime, improving network availability, or successfully implementing infrastructure upgrades

Final Thoughts

The IT Tower Maintenance Officer position at Innovative Biscuits offers an excellent opportunity for IT professionals who want to specialize in IT infrastructure, communication systems, and network maintenance. With responsibilities that include tower installation, preventive maintenance, network troubleshooting, power system monitoring, and technical coordination, this role provides valuable exposure to enterprise infrastructure management in a growing manufacturing organization.

If you hold a Bachelor’s degree in IT or Computer Science, possess 2–5 years of relevant IT infrastructure experience, and have strong technical and problem-solving skills, this is an excellent opportunity to advance your career. Apply today and become part of a company that values innovation, operational excellence, and reliable technology solutions.