Website UBL
On 7 November 1959, UBL’s first branch at II Chundrigar Road in Karachi was inaugurated and with it launched a culture of service, innovation and financial excellence in Pakistan. A banking company incorporated in Pakistan and engaged in commercial banking and related services, UBL operates one of the largest branch networks in Pakistan, augmented by its industry leading digital banking services which have earned it local and international recognition. Aiming to being the undisputed leader in financial services for our customers as well as the most innovative and fastest growing bank in targeted businesses, UBL is dedicated to its customers, stakeholders, its diverse team and the communities it operates in. VIS Credit Rating Company ltd. (VIS) has reaffirmed the entity ratings of UBL at ‘AAA/A-1+’ (Triple A / A-One Plus). The Bank is listed in Pakistan, with its Global Depository Receipts (GDRs) on the list of the UK Listing Authority and London Stock Exchange Professional Securities Market. It is a subsidiary of Bestway (Holdings) Limited which is incorporated in the United Kingdom. About Bestway Group Bestway Group is a diversified multinational family-owned business and the largest overseas investor in Pakistan. Bestway Group was founded in 1976 by Sir Anwar Pervez OBE HPk, who remains Chairman. Serving over 12 million customers and employing over 28,000 individuals, the Group supports and serves communities through its operations across the UK, Pakistan and the Middle East. UBL is one of the 6 subsidiaries of the Bestway Group which also contains Bestway Wholesale, Well Pharmacy, Real Estate, Bestway Cement Limited and Bestway Foundation.
Job Title: Customer Care OfficerCompany: UBL (United Bank Limited)
Location: Karachi & Islamabad
At UBL, we believe in putting our customers first and providing exceptional service. We are looking for enthusiastic individuals to join our team as Customer Care Officers in Karachi and Islamabad. If you are a dedicated professional with a Bachelor’s degree and a passion for customer service, we encourage you to apply for this exciting opportunity.
Minimum Qualification:
- Bachelor’s degree
Locations:
- Karachi
- Islamabad
Key Responsibilities: As a Customer Care Officer at UBL, you will be responsible for:
- Handling customer inquiries, complaints, and requests in a professional and courteous manner.
- Providing information about UBL’s products and services to customers.
- Resolving customer issues and ensuring their satisfaction.
- Escalating complex problems to the appropriate departments for resolution.
- Maintaining accurate records of customer interactions and transactions.
To Apply: If you are committed to delivering top-notch customer service and meet the qualification requirements, we invite you to send your resume to and take the first step toward becoming a part of the UBL family.
Application Deadline: Apply before November 30, 2023, to be considered for this opportunity.
Salary Package: We offer a market-competitive salary package and the opportunity to grow in a dynamic and customer-centric organization.
Join UBL, where customers come first, and your contributions make a significant impact on their banking experience.
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To apply for this job please visit ubl.com.pk.