Chat Support Representative – E-commerce – Karachi

Full Time
  • Full Time
  • Karachi


Zellbury is a unique and edgy one-stop solution for you and your family. Featuring a diverse product line for Men, Women, Kids, Home, and Sports, Zellbury aims to bring the latest trends in fashion, from the runway directly to your closet to create an unforgettable retail experience for the entire family at great affordable prices!

Zellbury, a renowned name in the world of fashion and retail, is on the lookout for dynamic individuals to join our team as Chat Support Representatives for our E-commerce department. If you have a passion for customer service, experience in a retail fashion brand, and excellent communication skills, this opportunity is tailor-made for you. Read on to discover more about the role and how to apply.

Position: Chat Support Representative – E-commerce

Location: Karachi


  • Intermediate/Bachelors.
  • 2-3 years of experience in a retail fashion brand.

Job Role: As a Chat Support Representative at Zellbury, your responsibilities will include:

  • Managing and promptly responding to customer queries across all channels (WhatsApp, Facebook, Instagram, Email & Calls).
  • Documenting issues and resolutions related to courier services and the website.
  • Proactively intimating the customer about potential delays.
  • Ensuring that online and offline customers are satisfied with products and services offered by Zellbury.

How to Apply: Ready to be part of a customer-focused team? Apply at our portal Make sure to showcase your relevant experience, skills, and why you’re the ideal candidate for this position.

For Further Information & Queries: Visit for more information about our brand. You can also reach out to us through our careers portal for any additional queries.

Connect with Us: Stay updated on our latest news and opportunities by following us on LinkedIn and Facebook.

Why Join Zellbury: Zellbury is committed to providing quality fashion and exceptional customer service. By joining our team, you become part of a company that values innovation, creativity, and a customer-centric approach.

Application Deadline: While there is no specified deadline, we encourage you to apply at your earliest convenience as we will be reviewing applications continuously.

Seize the Opportunity: If you are passionate about customer service, fashion, and want to be part of a dynamic retail brand, apply now! Zellbury welcomes individuals who are dedicated to ensuring customer satisfaction and contributing to the success of a leading fashion brand.

Zellbury, Karachi, Pakistan. Your journey towards an exciting career in fashion begins here! Apply today and be part of a team committed to excellence in customer service.

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