Customer Relation Officer (CRO) at Dr. Ziauddin Hospital Karachi

Website Dr. Ziauddin Hospital

Customer Relation Officer (CRO) – Job Opportunity at Dr. Ziauddin Hospital

Location:Dr. Ziauddin Hospital, Head Office – North Nazimabad Campus
Last Date to Apply: August 15, 2025

About Dr. Ziauddin Hospital
Established in 1957, **Dr. Ziauddin Hospital** is a leading healthcare institution in Pakistan, known for its commitment to quality patient care and professional excellence. The hospital provides a dynamic work environment where employees can grow while contributing to meaningful healthcare services.

**Job Summary**
Dr. Ziauddin Hospital is looking for a **Customer Relation Officer (CRO)** to join their team at the **North Nazimabad Campus**. The CRO will be responsible for ensuring smooth patient admission processes, handling financial transactions, and maintaining accurate records while delivering excellent customer service.

**Key Responsibilities**
As a **Customer Relation Officer**, your duties will include:
– **Patient Admission & Documentation:**
– Handling patient admissions professionally and courteously.
– Completing patient file procedures and collecting necessary advances.
– Providing expense details based on room categories.
– **Financial & Record Management:**
– Collecting cash payments for advances, daycare procedures, etc.
– Entering patient information into the system and maintaining passbooks and floor registers.
– Managing the shifting register and ensuring proper patient transfers.
– **Administrative Duties:**
– Maintaining case sheet covers and handling patient affairs stationery.
– Ensuring proper shift handover and retaining registers for at least six months.

**Required Skills & Competencies**
To be successful in this role, you should have:
– **Computer Proficiency:** Ability to handle hospital management software.
– **Communication Skills:** Fluent in English (written and spoken) with excellent telephone etiquette.
– **Professionalism:** Punctual, responsible, and well-groomed.
– **Teamwork:** Cooperative and capable of working independently when needed.

**Eligibility Criteria**
– **Education:** Bachelor’s degree.
– **Experience:** Minimum **2 years** of experience in a **hospital or hotel** in a similar role.

**How to Apply?**
If you meet the above criteria, submit your resume to:
📧 **Email:** [[email protected]](mailto:[email protected])
📌 **Subject Line:** Mention **”Application for CRO Position”**

**Note:** Only shortlisted candidates will be contacted. **Dr. Ziauddin Hospital is an equal-opportunity employer.**

**Why Join Dr. Ziauddin Hospital?**
– Work in a reputable healthcare institution.
– Opportunities for professional growth.
– A supportive and dynamic work environment.

Don’t miss this opportunity—apply before **August 15, 2025!** 🚀

To apply for this job please visit zu.edu.pk.

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