Join Mosafir as a Ticketing Operations Executive

Position: Ticketing Operations Executive
Location: Islamabad
Application Deadline: Open

Mosafir.pk, a leading travel agency committed to offering exceptional travel experiences, is looking for a Ticketing Operations Executive to join their team. If you have a passion for the travel industry, possess strong customer service skills, and are proficient in ticketing operations, this could be an exciting opportunity for you!

🏢 About Mosafir.pk

Mosafir.pk is a trusted name in the travel and tourism industry, specializing in providing comprehensive travel solutions, including flight bookings, hotel reservations, holiday packages, and much more. The company focuses on creating memorable experiences for travelers, ensuring their journey is smooth, affordable, and hassle-free. Mosafir’s commitment to customer satisfaction makes it a top choice for those looking for reliable travel services.

📌 Position Overview

Role Title: Ticketing Operations Executive
Location: Islamabad
Position Type: Full-Time

As a Ticketing Operations Executive, you will be responsible for handling domestic and international flight bookings, ensuring smooth ticket issuance, and dealing with customer queries. This role involves working with Global Distribution Systems (GDS) and web-based portals to manage ticket reservations, reissuances, and cancellations.

🎓 Required Qualifications

To be considered for the Ticketing Operations Executive role, candidates must meet the following qualifications:

• Education:
  • Bachelor’s degree in a relevant field (preferably in tourism or hospitality management).
• Experience:
  • Experience in ticketing operations or a related field is preferred.
• Skills:
  • Proficiency in using GDS systems (Galileo preferred).
  • Strong understanding of ticketing processes, including issuance, reissuance, and cancellations.
  • Excellent communication skills to handle customer queries effectively.
  • Familiarity with web-based portals for flight bookings.

🛠️ Key Responsibilities

As a Ticketing Operations Executive, your key responsibilities will include:

• Booking domestic and international flights through GDS systems and web-based portals.
• Issuing tickets and managing the reissuance and cancellation processes.
• Handling customer queries and ensuring timely and accurate resolutions.
• Ensuring compliance with the company’s ticketing procedures and industry regulations.
• Maintaining accurate records of all ticket transactions and assisting customers with any issues related to their bookings.
• Liaising with airlines and other service providers to ensure smooth operations and resolve any booking issues.

🌟 Skills & Competencies

The ideal candidate for the Ticketing Operations Executive role should possess the following:

• Strong attention to detail to ensure accuracy in ticket bookings and transactions.
• Customer service orientation, with the ability to handle customer queries effectively and professionally.
• Time management skills to handle multiple tasks and meet deadlines.
• Problem-solving skills to resolve booking issues and cancellations efficiently.
• Knowledge of GDS systems (preferably Galileo) and other booking tools.

📬 How to Apply

If you meet the qualifications and are eager to join the Mosafir.pk team, we encourage you to apply.

To apply:
Please send your CV to [email protected]. Ensure to mention “Ticketing Operations Executive” in the subject line of your email.

📅 Application Deadline

There is no specific deadline mentioned, so we recommend applying at your earliest convenience.

📍 Location

This position is based at Mosafir.pk’s office in Islamabad.

💼 Why Join Mosafir.pk?

Joining Mosafir.pk offers you the opportunity to work in a fast-paced and dynamic environment, where you will contribute to providing excellent service to travelers. As a Ticketing Operations Executive, you will gain experience in the travel and tourism industry, helping customers book flights and ensuring smooth travel experiences. The role offers a competitive salary, career growth opportunities, and the chance to be part of a reputable organization in the travel sector.

Apply now to be a part of the Mosafir.pk team and help shape the future of travel experiences for customers!

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