Travel Counselor – Airblue-Multan

Full Time
  • Full Time
  • Multan

Website Airblue

Airblue is Pakistan's largest private airline. Leading the way with innovative new technology. Airblue became the first airline in South Asia and only the second carrier in the region behind Emirates to introduce the latest self-service check-in facilities.

Location: Multan, Pakistan

Company: Airblue

Type: Full Time/Permanent

Shift: First Shift (Day)

Career Level: Entry Level

Gender: No Preference

Degree: Bachelors

Airblue, a leading airline in Pakistan, is seeking enthusiastic individuals to join our team as Travel Counselors. As a Travel Counselor, you will assist customers with their travel arrangements, provide exceptional customer service, and ensure a seamless travel experience. This entry-level position is perfect for individuals passionate about the travel industry and eager to kick-start their career in a dynamic environment.

Responsibilities:

  • Assist customers in booking flights, hotels, car rentals, and other travel services.
  • Provide accurate and up-to-date information on flight schedules, fares, travel policies, and visa requirements.
  • Handle customer inquiries and provide exceptional customer service via various communication channels (phone, email, chat).
  • Help customers with changes or cancellations to their travel plans, ensuring compliance with airline policies.
  • Resolve customer complaints and issues promptly and effectively.
  • Promote and sell additional travel products, such as travel insurance and ancillary services.
  • Stay updated on airline policies, industry regulations, and travel trends.
  • Collaborate with internal teams, including reservations, sales, and operations, to ensure a seamless customer experience.
  • Maintain accurate records of customer interactions, bookings, and payments.
  • Meet and exceed individual and team performance targets.

Requirements:

  • Bachelor’s degree in a relevant field, such as Tourism, Hospitality, or Business Administration.
  • Excellent communication and interpersonal skills.
  • Strong customer service orientation with a friendly and approachable demeanor.
  • Detail-oriented with strong organizational and multitasking abilities.
  • Proficient in using computer systems and travel booking software.
  • Basic knowledge of geography and travel destinations.
  • Ability to work in a fast-paced and dynamic environment.
  • Willingness to work in Multan, Pakistan on a full-time and permanent basis.

To apply for the position of Travel Counselor at Airblue, please click on the following link:  https://lnkd.in/esM6_sZ

To apply for this job please visit lnkd.in.

Related Jobs
  • FAMILY FOOD PRODUCTS PAKISTAN
    Full Time
    Multan

    Are you ready to embark on a fulfilling career journey where quality is the key ingredient? Family Food Products invites competent and energetic professionals to join our team as an Export Officer in Multan. If you have a knack for handl
  • Skin Care Company
    Full Time
    Karachi

    Are you ready to take the next step in your accounting career? Look no further! We are excited to announce that we are currently hiring for the position of Assistant Manager - Accounts at our esteemed organization. This role offers a uni
  • Shan
    Full Time
    Peshawar,

    Job Application Description Position: Territory Sales Manager (Food Services) Company: Shan WHO WE ARE At Shan, we take pride in our culinary heritage and aspire to bring our delicious flavors to food services across the region. We a