System Support Engineer-Alkaram-Karachi

Full Time
  • Full Time
  • Karachi

Website Alkaram Textile Mills Pvt. Ltd

Our journey started in 1986 when Alkaram Textile Mills was setup to provide innovative textile solutions across the globe. Soon, Alkaram Textile Mills emerged as one of the leading textile manufacturing and exporting companies of Pakistan

Are you a skilled professional seeking a rewarding opportunity in the field of IT support and hardware services? Alkaram is looking for a talented System Support Engineer to join our team and contribute to the seamless functioning of our IT infrastructure. If you have a passion for technology, a knack for problem-solving, and a desire to work in a dynamic environment, this role is perfect for you.

Position Overview:

As a System Support Engineer at Alkaram, you will play a pivotal role in managing IT support and hardware services for our sub-offices. You will be responsible for servicing, repairing, and maintaining a variety of IT hardware, including printers, monitors, time attendance machines, access control machines, scanners, turnstile machines, projectors, and more. Additionally, you will provide support to our internal team, ensuring smooth operations across our network of over 1000+ nodes.

Requirements:

  • Education: Bachelor’s or Master’s degree in Computer Science or a related field.
  • Work Experience: 2-3 years of relevant experience in IT support and hardware services.
  • Skills: Proficiency in troubleshooting system and network problems, diagnosing hardware and software faults, and establishing strong working relationships with users and professionals.

Responsibilities:

  • Manage IT support and hardware services for sub-office locations.
  • Service and repair all IT-related hardware, including printers, monitors, time attendance machines, access control machines, scanners, turnstile machines, projectors, etc.
  • Provide support, including procedural documentation and relevant reports.
  • Offer hardware and software support for over 1000+ nodes across the network.
  • Rapidly establish good working relationships with users and other professionals, such as software development teams and hardware and network teams.
  • Troubleshoot system and network problems, diagnose hardware or software faults, and collaborate with network and hardware teams to resolve issues.
  • Set up accounts configurations and profiles on systems and address password issues.
  • Conduct electrical safety checks on computer equipment.

Location:

The position is based at our facility in Landhi Industrial Area, Karachi. You will be part of a dynamic team dedicated to delivering excellence in IT support and services.

How to Apply:

Don’t miss out on this exciting opportunity to join the Alkaram team! If you meet the requirements and are ready to take on new challenges in the world of IT support, send your resume to

Join us at Alkaram and be part of a company committed to innovation, collaboration, and professional growth.

Alkaram – Innovating Technology, Empowering Growth.

Landhi Industrial Area, Karachi

To apply for this job email your details to careers@alkaram.com

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