Service Quality Consultant

Full Time
  • Full Time
  • Lahore

Website Meezan Bank

Meezan Bank, Pakistan's first and largest Islamic bank, is one of the fastest growing financial institutions in the banking sector of the country. With its Vision of establishing ‘Islamic banking as banking of first choice’ – the Bank commenced operations in 2002, after being issued the first-ever Islamic commercial banking license by the State Bank of Pakistan. Meezan Bank has an impressive growth rate, excellent credit rating and a strong Shariah Advisory board including reputed scholars from around the world.

Meezan Bank, recognized as the Premier Islamic Bank, is on the lookout for dynamic individuals to join their team as Service Quality Consultants in the Service Quality Department within the Customer Support Group. This is an exciting opportunity for those who are passionate about delivering exceptional service and contributing to the growth of Islamic banking.

Position: Service Quality Consultant Department: Service Quality Department (Customer Support Group) Location: Lahore

Eligibility: Are you ready to embark on a rewarding career journey? Meezan Bank is seeking candidates with the following qualifications:

  1. Experience: Fresh graduates or individuals with up to 2 years of relevant working experience are encouraged to apply.
  2. Qualification: A Bachelor’s degree is required, while a Master’s degree is preferred. Candidates with qualifications in Islamic Finance will have an added advantage.

Job Description: As a Service Quality Consultant, you will play a pivotal role in ensuring the highest standards of service across Meezan Bank branches. Your key responsibilities will include:

  1. Branch Visits and Evaluation: Conduct regular visits to branches, meticulously evaluating their performance based on key service indicators established by the bank.
  2. Service Ambassador: Act as a service ambassador, facilitating branches in expediting service-related issues at area, region, or head office levels.
  3. Identify Service Improvements: Proactively identify areas for service improvement in both branches and banking processes. Your insights will contribute to enhancing the overall customer experience.

Why Join Meezan Bank? Meezan Bank is at the forefront of Islamic banking, offering a dynamic and inclusive work environment. By joining the Service Quality Department, you will:

  • Collaborate with a diverse and talented team committed to excellence.
  • Gain exposure to the intricacies of Islamic finance.
  • Play a vital role in shaping a customer-centric culture within the organization.

How to Apply: If you are ready to take the next step in your career and contribute to Meezan Bank’s commitment to service excellence, follow these steps to apply:

  1. Visit Meezan Bank’s official website: www.meezanbank.com.
  2. Navigate to the careers section.
  3. Find the Service Quality Consultant position and complete the online application form.

Application Deadline: Don’t miss out on this opportunity! Ensure your application is submitted before the deadline. Check the official website for the most up-to-date information.

Embark on a fulfilling career journey with Meezan Bank, where your dedication to service quality will be recognized and valued. Join a bank that is not just a workplace but a community committed to Islamic values and professional growth.

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