Parent Relations Officer United Charter Schools Lahore

United Charter Schools (UCS), a project of Beaconhouse, is inviting applications for the position of Parent Relations Officer at its Gulberg Campus, Lahore. This role is suitable for candidates with administrative experience, strong communication skills, and an interest in school admissions and parent relations.

Job Overview

Key Responsibilities

The selected candidate will manage admissions, maintain student records, and support communication between parents and the school.

Main responsibilities include:

• Managing admissions: Handle the complete admissions process, including enquiries, school tours, entry tests, registration, and enrolment through the OMS system.
• Achieving admission targets: Help the campus meet its student enrolment targets while keeping student withdrawals within the assigned limit.
• Handling parent queries: Serve as the first point of contact for parents and resolve their questions and complaints within 48 hours.
• Maintaining student records: Keep admission files complete, accurate, and properly updated.
• Managing fee-related requests: Process fee challan extensions, instalment requests, and fine waivers, and coordinate recovery cases with the Head Office Finance team.
• Processing transfers and withdrawals: Manage student transfers and withdrawals through BEAMS, including exit meetings and school leaving certificates.
• Issuing official documents: Prepare bonafide letters, character certificates, tax certificates, and fee histories when requested.
• Coordinating with departments: Work with the School Head, Head Office, and Accounts team to resolve admission and parent-related concerns.

Required Qualifications and Skills

Candidates should meet the following requirements:

• A bachelor’s degree in a relevant field or equivalent qualification.
• At least two years of experience in an administrative role.
• Proficiency in Microsoft Office, including Word and Excel.
• Understanding of school admissions procedures.
• Strong customer service and public relations skills.
• Excellent verbal and written communication skills.
• Fluency in both English and Urdu.
• Good problem-solving, follow-up, and time-management skills.
• The ability to maintain accurate records and handle parent concerns professionally.

Who Should Apply?

This position may suit candidates who have worked in school administration, admissions offices, customer service, front-desk operations, or parent relations. Applicants who can manage multiple administrative tasks, communicate effectively with parents, and coordinate with different departments may be well suited to the role.

How to Apply

Interested candidates should follow these steps:

1. Prepare an updated CV or resume highlighting relevant administrative experience, education, and communication skills.
2. Send the resume to [email protected].
3. Mention Parent Relations Officer in the email subject line.
4. Include accurate contact details so the recruitment team can reach you.

Suggested email subject: Application for Parent Relations Officer – UCS Gulberg Campus, Lahore

The advertisement does not specify a salary package or application deadline. Candidates should confirm any additional details directly with the school if needed.