Customer Specialist

Full Time
  • Full Time
  • Karachi

Website Imtiaz

We are the No.1 retail chain in Pakistan offering a wide range of quality products at the best prices to our customers.

Job Title: Customer Specialist

Company: Imtiaz

Location: Karachi (Head Office)

Position Type: Full-time

Are you passionate about customer retention and marketing strategies? Do you have the skills to analyze data, implement effective marketing initiatives, and enhance the customer experience? If so, we invite you to join our dynamic team at Imtiaz as a Customer Specialist.


As a Customer Specialist at Imtiaz, you will be responsible for:

  • Analyzing available data to make informed decisions on retaining existing customers and bringing back lapsed customers through targeted initiatives.
  • Introducing incentives through customized plans to re-engage lapsed customers.
  • Focusing on enhancing the experience and success of current customers.
  • Educating and building awareness among customers about the Loyalty program.
  • Building and nurturing brand partnerships to add more value to the Loyalty program.
  • Managing systems and liaising with store and IT teams to ensure the smooth implementation of the Loyalty program.


To excel in this role, you should have:

  • A BBA/MBA from a reputable university.
  • 1 to 2 years of experience in marketing.

If you are a motivated and detail-oriented individual with a passion for customer-centric strategies, we encourage you to apply for this position.


  • Excellent Salary
  • Family Medical Insurance
  • Life Insurance
  • Annual Leaves
  • Provident Fund
  • Bonus

Imtiaz is committed to providing a supportive and inclusive work environment where your contributions are recognized and rewarded.

How to Apply:

If you are ready to take on this exciting opportunity and make a meaningful impact in customer retention and marketing, please send your resume and a cover letter to . Join Imtiaz and be part of a team dedicated to delivering exceptional value to our customers.

Note: Please specify “Customer Specialist Application” in the subject line of your email.

Don’t miss this chance to grow your career with Imtiaz, a leading company in the industry! Apply now and be part of our success story.

To apply for this job please visit

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