Customer Service Representative-IZNIK-Lahore

Full Time
  • Full Time
  • Lahore

Website Iznik Fashion

A journey spanning over three generations and originating from the founders & pioneers of fabric in Lahore, Iznik is an upcoming ethnic wear brand for women using fusion of niche style amalgamated in rich embellishments with pure threads of silk.

Are you passionate about providing exceptional customer service in the fashion industry? IZNIK is seeking a skilled Customer Service Representative to join our team. If you have 2-3 years of experience and a strong background in fashion, this could be the perfect opportunity for you.

About IZNIK:

IZNIK is a prestigious fashion brand known for its luxurious designs and commitment to quality. We take pride in delivering outstanding customer experiences and setting industry standards. Joining our team means being part of a company that values creativity, innovation, and excellence.

Job Description:

As a Customer Service Representative, you will be responsible for:

  • Handling customer inquiries, feedback, and complaints promptly and professionally
  • Providing product information, recommendations, and assistance with orders
  • Resolving issues and ensuring customer satisfaction through effective communication
  • Collaborating with other departments to address customer concerns and improve service
  • Maintaining accurate records of interactions and transactions

Key Requirements:

To succeed in this role, you should possess:

  • 2-3 years of customer service experience, preferably in the fashion industry
  • Excellent communication skills, both verbal and written
  • Strong problem-solving abilities and attention to detail
  • Ability to multitask and work effectively in a fast-paced environment
  • Proficiency in using customer service software and tools

Why Join Us:

  • Opportunity to work with a leading fashion brand and contribute to its success
  • Collaborative and supportive work environment that values professionalism and teamwork
  • Competitive compensation package based on experience and skills
  • Convenient location (please specify the city location for clarity)

Join IZNIK Today:

Take the next step in your career by joining IZNIK and becoming part of a company that prioritizes customer satisfaction and excellence in the fashion industry. Apply now to showcase your customer service skills and contribute to our brand’s success.

Note to Readers:
This opportunity is tailored for individuals with prior customer service experience, ideally within the fashion sector. If you believe you are a suitable candidate for this role and are enthusiastic about joining IZNIK, we encourage you to submit your application as outlined.

To apply for this job please visit

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