Website Packages Group
If you’re a fresh graduate or early-career professional looking to build a career in customer services, supply chain coordination, or client management, this opportunity could be an excellent starting point. Packages Group, through its division Packages Convertors, is hiring an Assistant Manager – Customer Services in Lahore.
📍 Job Location
- Lahore
⏰ Application Deadline
- 05 May 2026
🏢 Department
- PCL-BUFP (Business Unit – Flexible Packaging)
📄 Employment Type
- Permanent
💼 About the Role
The Assistant Manager – Customer Services role focuses on managing client relationships while coordinating with internal departments such as planning, sales, and logistics. This position is ideal for individuals who enjoy problem-solving, communication, and working in a collaborative corporate environment.
You will act as a bridge between customers and internal teams, ensuring smooth operations, timely deliveries, and high customer satisfaction.
📊 Key Responsibilities
In this role, your responsibilities will include:
- Managing key client relationships and ensuring consistent service quality
- Coordinating with internal teams (planning, sales, logistics) to meet delivery timelines
- Ensuring achievement of OTIF (On-Time In-Full) service targets
- Handling urgent customer requirements and resolving issues efficiently
- Facilitating online approvals for product launches, relaunches, and promotional activities
- Supporting the achievement of monthly invoicing targets
- Monitoring and maintaining optimal inventory levels at customer sites
- Aligning production plans with customer demand and company capacity
🎯 Skills & Competencies
To succeed in this role, candidates should have:
- Strong communication and negotiation skills
- Ability to manage multiple tasks and coordinate across departments
- A self-driven attitude with a proactive mindset
- Teamwork and collaboration skills
- Problem-solving and decision-making abilities
🧠 Technical Requirements
- Proficiency in SAP
- Good command of Microsoft Office (Excel, Word, etc.)
🎓 Education & Experience
- Qualification:
- BBA or MBA (preferably in Marketing, Supply Chain, or related fields)
- Experience:
- 0–1 year of experience (fresh graduates are encouraged to apply)
🚀 Why Join Packages Group?
Working at Packages Group offers:
- A strong corporate learning environment for fresh graduates
- Exposure to customer relationship management and supply chain operations
- Opportunities for career growth and internal mobility
- Experience working with one of Pakistan’s leading business groups
📝 How to Apply
To apply for this position:
- Visit the official application link:
https://careers.packagesgroup.com/job-invite/1767/ - Complete your online application before 05 May 2026
Make sure your CV highlights your academic background, communication skills, and any internships or projects related to customer service or supply chain.
📌 Final Thoughts
This Assistant Manager – Customer Services role is a great entry point for individuals aiming to build a career in client management, operations, and corporate services. With hands-on exposure to real business processes, this position at Packages Group in Lahore can set a strong foundation for long-term professional growth.
To apply for this job please visit lnkd.in.