Assistant Manager

Full Time
  • Full Time
  • Karachi

Website Utopia

Utopia Industries started operation in 2020, in just 3 years it built total 2.5 million square feet of manufacturing facilities at 6 different locations, it is top 25 exporter of Pakistan, 10,000+ people are working in its facilities, it is one of the most diversified manufacturing facility in the world, it is manufacturing Bed Sheets, Pillows, Blankets, Comforters, Quilts, Terry Towels, Knit Garments, Knit Bedding, Mattress Protectors, Plastic Products, Nonstick Cookware, Cast Iron Cookware, Metal Racks, Personal Care Products, Poly Staple Fiber, Corrugated Boxes, Tape, Zip, elastic and Poly bags It has manufacturing capacity of making 6000 Container per year for these goods, its manufacturing vertically integrated with inhouse knitting, Weaving, Dyeing, Processing, Cut to Pack and Accessory making Capabilities for Terry Towels, Knit fabric, Microfiber Sheets. It makes own Poly Staple Fiber for its Pillow and Comforter Lines.

Job Title: Assistant Manager – Claims

Company: Utopia

Location: City Office, Office #202, 2nd Floor, Signtrade Building, P.E.C.H.S Block 6, Shahra-e-Faisal

Job Type: Full-Time (Monday to Saturday, alternate Saturdays off)

Timings: 12:00 PM to 09:00 PM

About Us: Utopia is a dynamic company with a strong presence in the e-commerce sector. We are currently seeking an experienced professional for the role of Assistant Manager – Claims at our City Office location. If you have a background in claims management, excellent communication skills, and a keen eye for detail, we encourage you to apply for this opportunity.

Job Overview: As an Assistant Manager – Claims, you will be responsible for coordinating claims processes with various stakeholders, including Amazon, shipping carriers, warehouse teams, and suppliers. Your role will involve addressing stock-related issues and ensuring smooth operations.


  • Opening cases with Amazon and shipping carriers for stock lost at Fulfillment centers and during transit.
  • Collaborating closely with the warehouse team to ensure that packing slips are filed for all containers.
  • Filing claims with shipping lines for goods damaged in containers and lost in transit.
  • Holding suppliers accountable for discrepancies in stock counts.


  • Business graduate or higher degree in a relevant field.
  • 1-2 years of experience in a similar capacity.
  • Background in e-commerce is preferred.
  • Strong communication skills to liaise with various parties.
  • Exceptional attention to detail.
  • Problem-solving and critical thinking abilities.


  • Market competitive salary.
  • Provident Fund.
  • Performance bonuses and rewards.
  • Medical/OPD facility.

How to Apply: If you meet the qualifications and are excited about this opportunity, please email your CV to the following email addresses with the subject line “Assistant Manager – Claims”:

Email Addresses:

Join Utopia and become part of a team that values excellence and innovation in the e-commerce sector. We look forward to receiving your application!

#ecommerce #amazon #claimsprocessing #claim #utopia #jobs #job2023 #stocking #project #transit #jobopportunities #ebay #jobalerts #jobforyou

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