AM Vendor Operations

Full Time
  • Full Time
  • Karachi

Website Leopards Courier

Leopards Courier Services is the leading brand in the courier & logistics industry in Pakistan. Leopards Courier Services offer an unmatched portfolio of services ranging from domestic & international package delivery, warehousing, distribution, transportation, eCommerce, eFulfillment to complete supply chain solutions. With a network of 800+ express centers & 1,500+ service locations across Pakistan, we are committed to providing our customers with the highest level of service, quality, and efficiency. We strive to exceed our customers' expectations by delivering their packages and goods with speed, reliability, and security. Leopards Courier Services is committed to investing in the latest technologies and systems to ensure that its operations are efficient, transparent, and secure. The company's team of dedicated professionals is trained to handle all types of shipments with care and attention to detail, ensuring that each delivery arrives on time and in perfect condition. With a strong track record of excellence and a commitment to innovation, Leopards Courier Services is well-positioned to continue its growth and success in the years to come. The company's dedication to quality, reliability, and customer service makes it an ideal partner for businesses and individuals looking for a trusted courier and logistics provider in Pakistan.

Job Title: AM Vendor Operations – Karachi

Company: Leopards Courier

Location: Karachi

Job Role: As an Assistant Manager (AM) Vendor Operations at Leopards Courier in Karachi, you will be responsible for managing critical client projects and ensuring effective coordination between various stakeholders. Your role is crucial in maintaining relationships with customers, logistics partners, operations teams, sales, customer service, and carriers. You will handle claims queries, reconcile payment amounts, monitor aging clearance compliance, manage Vendor Proof of Deliveries (PODs), ensure unpaid amount recovery, and perform daily reconciliation tasks.

Key Responsibilities:

  • Manage critical client projects effectively.
  • Communicate and coordinate activities with stakeholders.
  • Establish and maintain effective relationships with customers, logistics partners, operations teams, sales, customer service, and carriers.
  • Handle claims queries in collaboration with the network and Daraz team.
  • Reconcile Cash-on-Delivery (COD) amounts with the network and internal stakeholders.
  • Ensure compliance with high aging clearance standards to minimize losses and achieve closure within Service Level Agreements (SLAs).
  • Monitor pick-up operations across the network.
  • Manage Vendor Proof of Deliveries (PODs).
  • Ensure recovery of unpaid amounts across the network.
  • Perform daily reconciliation of delivered status and address any wrong deliveries in coordination with Markaz.
  • Resolve high aging delivery ticket issues.

Job Requirements: To succeed in this role, you should possess the following qualifications and skills:

  • Good communication skills (both written and verbal).
  • Proficiency in MS Excel.
  • Strong relationship management abilities.
  • Ability to make informed decisions.
  • Result-oriented mindset.
  • Education: Bachelor’s/Master’s degree.
  • Experience Required: 3-4 years of relevant experience.

How to Apply: If you meet the qualifications and are ready to take on a challenging role in Vendor Operations with Leopards Courier, we invite you to apply. Please send your CV to

Please note that only shortlisted candidates will be contacted. Join our team at Leopards Courier and contribute to our commitment to delivering exceptional logistics solutions and customer satisfaction. Your expertise will play a pivotal role in our mission to provide reliable courier services. Apply today and become part of our dedicated team in Karachi.

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To apply for this job please visit leopardscourier.com..

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