Manager Imtiaz Rawalpindi. Are you an experienced retail professional looking to take your career to the next level? Do you have strong leadership skills, operational expertise, and a passion for driving sales and customer satisfaction? If yes, then this exciting opportunity for a Manager – Store Operations could be the perfect role for you.

Pakistan’s leading retail chain, Imtiaz, is hiring experienced professionals for its new store in Rawalpindi. This is a remarkable opportunity for retail management experts who want to work in a fast-growing and highly competitive retail environment.

The role offers excellent exposure to large-scale store operations, inventory management, sales growth strategies, team leadership, and customer service excellence. If you have strong experience in retail management and can independently manage store operations, this position could significantly boost your professional career.

## About the Company

Imtiaz is recognized as one of Pakistan’s largest and fastest-growing retail chains. The company has built a strong reputation for:

• High-quality products
• Competitive pricing
• Excellent customer service
• Large-format retail stores
• Efficient operational systems

Over the years, the organization has expanded rapidly across Pakistan and continues to introduce modern retail experiences for customers. Working with a leading retail brand like Imtiaz provides professionals with strong career development opportunities and exposure to advanced retail management practices.

## Position Overview

Job Title

Manager – Store Operations

Company

Imtiaz

Location

Rawalpindi

Industry

Retail & Consumer Goods

Experience Required

• 10–12 years of hands-on retail management experience
• Minimum 2+ years in a similar independent store operations role

Qualification

• Minimum Bachelor’s Degree

Job Type

Full-Time

## Role Summary

The Manager – Store Operations is responsible for overseeing all daily store activities, ensuring smooth operations, maximizing profitability, and maintaining exceptional customer experiences.

This role requires a highly organized and experienced professional capable of:

• Managing retail teams
• Driving sales performance
• Controlling operational costs
• Monitoring inventory
• Ensuring policy compliance
• Improving customer satisfaction

The selected candidate will play a vital role in the successful launch and management of the company’s new store in Rawalpindi.

## Key Responsibilities

The role involves multiple operational, strategic, and leadership responsibilities.

1. Drive Sales Growth and Profitability

The Store Operations Manager will:

• Develop business growth strategies
• Increase store traffic
• Improve customer retention
• Maximize sales performance
• Enhance overall store profitability

The candidate will also identify new opportunities to attract customers and strengthen the store’s market position.

2. Inventory and Stock Management

Effective inventory management is one of the most important responsibilities in retail operations.

The selected professional will:

• Maintain proper inventory levels
• Ensure product availability
• Monitor stock movement
• Implement purchasing plans
• Coordinate with suppliers

Strong inventory control helps reduce losses and improves operational efficiency.

3. Ensure Compliance with Company Policies

The role requires ensuring strict implementation of:

• Company SOPs
• Operational procedures
• Safety standards
• Customer service policies
• Retail compliance guidelines

The manager will create a disciplined, performance-focused work environment that supports company goals.

4. Analyze Reports and Business Performance

The Store Operations Manager will:

• Prepare operational reports
• Analyze sales trends
• Review profit and loss performance
• Monitor KPIs
• Make data-driven decisions

Strong analytical skills are critical for improving profitability and operational efficiency.

5. Handle Profit & Loss Management

The role includes responsibility for:

• Store-level P&L
• Expense control
• Cash handling
• Daily sales reconciliation
• Financial reporting

The selected candidate must understand retail financial management and business operations.

6. Team Leadership and Staff Development

A major part of this role involves leading and motivating the store team.

Responsibilities include:

• Staff supervision
• Team motivation
• Performance management
• Employee training
• Customer service improvement

Strong leadership directly impacts sales performance and customer satisfaction.

7. Enhance Customer Experience

Customer satisfaction is a key priority in retail operations.

The selected candidate will ensure:

• Excellent customer service
• Proper product display
• Smooth customer flow
• Fast issue resolution
• Positive shopping experiences

A well-managed customer experience helps strengthen brand loyalty and increase repeat business.

8. Maintain Visual Merchandising Standards

The Store Operations Manager will ensure the store remains:

• Visually attractive
• Well-organized
• Properly maintained
• Clean and customer-friendly

Strong visual merchandising improves customer engagement and sales opportunities.

## Required Qualifications and Skills

To succeed in this leadership role, candidates must possess strong operational, analytical, and interpersonal skills.

Educational Requirements

• Minimum Bachelor’s Degree
• Business, Retail Management, or related fields preferred

Experience Requirements

• 10–12 years of retail management experience
• Minimum 2 years in a similar managerial role
• Experience managing store operations independently

Retail professionals from supermarkets, hypermarkets, fashion retail, or FMCG sectors are encouraged to apply.

Technical Skills

Candidates should possess expertise in:

• Retail operations management
• Inventory control
• Sales analysis
• Financial management
• Cash handling
• Reporting systems

Knowledge of retail software and ERP systems can be an added advantage.

Leadership Skills

Strong leadership abilities are essential, including:

• Team management
• Conflict resolution
• Decision-making
• Performance management
• Employee engagement

Soft Skills

The ideal candidate should also have:

• Excellent communication skills
• Customer-focused mindset
• Problem-solving abilities
• Organizational skills
• Time management expertise

## Why This Job is an Excellent Career Opportunity

This role offers multiple benefits for experienced retail professionals.

1. Work with Pakistan’s Leading Retail Brand

Joining Imtiaz adds significant value to your professional profile.

2. Leadership-Level Exposure

You will independently manage large-scale store operations and business activities.

3. Career Advancement Opportunities

This role can lead to future positions such as:

• Regional Operations Manager
• Retail Operations Head
• General Manager Retail
• Commercial Operations Manager
• Business Unit Head

4. Strong Learning Environment

You will gain practical exposure to:

• Retail strategy
• Customer behavior
• Operational management
• Profitability planning
• Business analytics

5. High Industry Demand

Retail management professionals remain highly valuable in Pakistan’s expanding retail industry.

6. Opportunity to Lead Large Teams

You will develop advanced people management and leadership capabilities.

7. Exposure to Financial Management

The role provides hands-on experience in:

• Profit & loss management
• Expense control
• Sales forecasting
• Financial analysis

8. Dynamic Work Environment

Retail operations offer fast-paced and engaging work experiences with continuous challenges and learning opportunities.

9. Operational Decision-Making

This role gives professionals exposure to strategic operational decisions that directly impact business performance.

10. Contribution to Business Growth

Your leadership and operational efficiency will directly contribute to store success and customer satisfaction.

## Who Should Apply?

This opportunity is ideal for:

• Retail managers
• Hypermarket operations professionals
• Store managers
• FMCG retail specialists
• Operations supervisors seeking senior leadership roles

Candidates who enjoy customer-focused environments and operational management should strongly consider applying.

## Tips to Prepare a Strong Application

To improve your chances of selection:

Update Your Resume

Highlight:

• Retail achievements
• Sales growth contributions
• Inventory management experience
• Team leadership accomplishments
• Store operations expertise

Show Leadership Achievements

Employers prefer candidates who have:

• Improved sales performance
• Reduced operational losses
• Enhanced customer satisfaction
• Successfully managed teams

Prepare for Interviews

You may be asked questions about:

• Store profitability
• Inventory shrinkage control
• Customer handling
• Leadership style
• Retail KPIs
• Team management challenges

## Work Environment and Company Culture

The organization promotes:

• Professional growth
• Team collaboration
• Customer service excellence
• Operational efficiency
• Employee development

Employees are encouraged to:

• Deliver high performance
• Improve operational systems
• Build strong customer relationships
• Contribute innovative ideas

## How to Apply

Interested candidates can apply by sending their updated resumes to the official email address.

## Final Thoughts

The Manager – Store Operations role at Imtiaz is an outstanding opportunity for experienced retail professionals seeking leadership growth and operational excellence.

With responsibilities involving sales growth, inventory management, customer service, team leadership, and profitability management, this role provides exceptional exposure to large-scale retail operations.

If you have strong retail management experience, leadership abilities, and a passion for operational success, this could be your opportunity to join one of Pakistan’s most respected retail organizations and take your career to the next level.