Join the Team at Bank Al Habib as a Tele-Sales Manager – Cards

Position: Tele-Sales Manager – Cards
Department: Contact Center
Location: Karachi
Experience Required: 5 to 7 years
Application Deadline: 1st August 2025

Bank Al Habib, one of Pakistan’s leading financial institutions, is hiring for the position of Tele-Sales Manager – Cards in the Contact Center department. This is an exciting opportunity for experienced professionals to join a dynamic team and contribute to the growth and success of the bank’s cards division.

🌟 Position Overview

The Tele-Sales Manager – Cards will be responsible for leading the tele-sales team, developing strategies, and driving the bank’s card products’ sales via outbound calls. You will oversee a team, ensuring they meet their sales targets, improve performance, and provide an exceptional customer experience.

In this role, you will play a critical part in expanding the customer base for credit cards, debit cards, and other financial products, contributing to the growth of Bank Al Habib’s card portfolio.

💼 Key Responsibilities

• Team Management:
  Lead and manage a team of tele-sales representatives to ensure they meet sales targets, KPIs, and customer satisfaction goals.
• Sales Strategy Development:
  Develop and implement tele-sales strategies to achieve revenue and growth targets for the cards division.
• Performance Monitoring:
  Regularly monitor team performance and provide necessary coaching, training, and feedback to enhance productivity and sales results.
• Customer Relationship Management:
  Ensure the team delivers exceptional service and builds long-term relationships with potential and existing customers.
• Reporting:
  Prepare and submit regular performance reports to the senior management, highlighting sales achievements, challenges, and opportunities for improvement.
• Compliance & Quality Assurance:
  Ensure compliance with internal policies, regulations, and industry standards to maintain high-quality service and secure transactions.

🎓 Qualifications & Experience

• Education:
  A Bachelor’s degree or equivalent is preferred.
  Relevant professional certifications will be an added advantage.
• Experience:
  5 to 7 years of experience in tele-sales, telemarketing, or customer service in a banking or financial services environment. Prior experience in managing or leading a sales team is a must.
• Skills:
  • Excellent communication and interpersonal skills.
  • Strong leadership and team management skills.
  • Ability to analyze performance data and drive sales growth.
  • Problem-solving and decision-making capabilities.
  • Familiarity with banking products, particularly cards and their features.

🌍 Location

The role is based in Karachi, at the Bank Al Habib Contact Center. You will be working in a collaborative environment, striving to meet both individual and team goals.

📝 How to Apply

If you meet the qualifications and are eager to join one of Pakistan’s leading banks, don’t miss out on this opportunity! Apply online through the Bank Al Habib careers page by 1st August 2025.

For more details and to submit your application, visit:
bankalhabib.com/current-openings

🎯 Why Bank Al Habib?

Bank Al Habib offers a dynamic and supportive work environment that values employee contributions and fosters career growth. As a Tele-Sales Manager – Cards, you’ll have the chance to work with a leading team in the banking sector, driving the success of the bank’s cards products.

Bank Al Habib is an equal opportunity employer, committed to creating an inclusive environment for all employees.

Take the next step in your career and join Bank Al Habib today to play a key role in expanding the bank’s cards portfolio! Apply now and be part of a progressive team that drives success and growth in the banking industry.