Exciting Career Opportunity: Assistant Manager – Fulfillment & Delivery Operations at Zellbury

Position: Assistant Manager – Fulfillment & Delivery Operations
Department: E-Commerce
Location: [Location not specified]
Company: Zellbury

Are you passionate about e-commerce operations and logistics management? Zellbury, a leading fashion brand, is currently hiring for the position of Assistant Manager – Fulfillment & Delivery Operations in their E-Commerce Department. This is an excellent opportunity for professionals with a strong background in logistics, supply chain, and order fulfillment to contribute to the company’s continued growth and success.

🏢 About Zellbury

Zellbury is a rapidly growing fashion brand known for its stylish clothing and exceptional customer service. With an expanding presence in Pakistan’s retail and e-commerce market, Zellbury is committed to providing high-quality fashion products that cater to the diverse needs of its customers. The company emphasizes innovation, efficiency, and customer satisfaction in every aspect of its operations, especially within the e-commerce and delivery sectors.

📌 Position Overview

Role Title: Assistant Manager – Fulfillment & Delivery Operations
Department: E-Commerce
Location: [Location not specified]
Position Type: Full-Time

As the Assistant Manager – Fulfillment & Delivery Operations, you will play a critical role in overseeing the Pick-Pack-Ship (PPS) process for timely order fulfillment and efficient delivery operations. This role requires a proactive leader to manage third-party logistics (3PL) partnerships, optimize last-mile delivery metrics, and ensure seamless operations between various teams.

🎓 Required Qualifications

To be eligible for this role, candidates must meet the following qualifications:

• Education:
  • Bachelor’s degree in Supply Chain Management, Business Administration, or a related field.
• Experience:
  • 3-5 years of experience in e-commerce logistics, delivery, or fulfillment operations.
• Skills & Competencies:
  • Strong understanding of last-mile metrics, fleet management, and 3PL operations.
  • Hands-on experience with MS Excel and logistics dashboards.
  • Excellent coordination and communication skills to manage multiple teams and vendors.
  • Problem-solving and troubleshooting skills to address any operational challenges.
  • Preferred: Familiarity with OMS/WMS systems, courier integrations, and Shopify.

🛠️ Key Responsibilities

As an Assistant Manager – Fulfillment & Delivery Operations, your main responsibilities will include:

• Overseeing the Pick-Pack-Ship (PPS) process to ensure timely and efficient order fulfillment across all regions.
• Maintaining delivery success rates, targeting 95%+ for in-house fleet and 70%+ for Zellbury Express (ZEX) orders.
• Managing third-party logistics (3PL) partners to ensure timely deliveries and customer satisfaction.
• Leading and managing the fulfillment team, including hiring, training, and performance tracking.
• Coordinating the onboarding of new outlets for e-commerce operations to ensure smooth transitions and operations.
• Handling vendor Purchase Orders (POs) and maintaining documentation related to delivery and fulfillment.
• Liaising with Customer Service, IT, and Merchandising teams to streamline operations and improve efficiency.
• Tracking and reporting daily KPIs such as fulfillment rates, returns, and delivery turnaround time while working to optimize processes.

🌟 Why Join Zellbury?

By joining Zellbury, you will become part of a forward-thinking, dynamic company with a passion for excellence in fashion and e-commerce operations. The role of Assistant Manager – Fulfillment & Delivery Operations offers career growth, the opportunity to work in a fast-paced environment, and the chance to make a significant impact on e-commerce efficiency and customer satisfaction.

📬 How to Apply

If you meet the qualifications and are eager to contribute to Zellbury’s success in e-commerce and logistics, we encourage you to apply for the Assistant Manager – Fulfillment & Delivery Operations position.

To apply:
Please visit Zellbury Careers to submit your application.

📅 Application Deadline

The position is open for applications until 21st July 2025. Make sure to submit your application before the deadline to be considered for the role.

📍 Location

This position is based at [Location not specified], with potential responsibilities for overseeing operations in various regions.

🔔 Why Zellbury?

Joining Zellbury means joining a company that values teamwork, innovation, and customer satisfaction. The Assistant Manager role offers competitive compensation, benefits, and opportunities for career development in a growing e-commerce business.

Apply now and be part of Zellbury as it continues to revolutionize the fashion industry with exceptional e-commerce operations and customer service!

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